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FAQ

Shipping

Domestic Shipping

 

We will ship an item to you for an additional shipping charge.

 

Factors of charge depend on:

 

The value of the piece of jewelry (we insure the item)

The type of shipment (overnight, first class, priority etc.)

 

Sorry We do not ship out of the United States.

 

 

Returns

How to Return  

 

Items that have been purchased from the showroom or purchased as a finished piece of jewelry can be returned within 30 days from the purchase date, with a receipt. Please note that some finished pieces of jewelry that have to be ordered in, only have a 9 day return window on them.

 

 

There are no refunds on custom-made or custom-ordered pieces of jewelry.

 

 

 

 

Exchanges  

 

Items that have been purchased from the showroom or purchased as a finished piece of jewelry can be exchanged within 30 days from the purchase date, with a receipt. Please note that some finished pieces that have to be ordered in, only have a 9 day exchange window on them.

 

There are no exchages on custom-made or custom-ordered pieces of jewelry.

 

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